How much does delivery cost?
On orders over £150 delivery is free of charge anywhere in mainland UK
Collection from the Vermilion Gallery is also free of charge.
On orders under £150 delivery will be charged at £15.00
Delivery to an overseas address will be calculated on an individual basis. Please contact us for further information on +44 (0) 1565 633330 or email us at [email protected]
How long will it take for my art to be delivered?
All ‘in stock’ items will be sent via our trusted couriers and we aim for them to be with you within 7 working days. If you require your selected item/s sooner, please contact us so we can speak directly with you to establish and confirm your requirements….we always try to help.
If we cannot source certain items due to the publishing house being out of stock, we will notify you immediately and issue you with a full refund.
How will my piece of art arrive?
Each piece of art is carefully hand wrapped using superior quality packaging to make sure your order arrives in perfect condition.
What do I do upon receiving my order?
Before signing for your order, please check all external packaging for any signs of damage. Do not sign for goods if you are unsure of the condition of the goods inside. If you are happy with the condition, please sign the paperwork as ‘in good Condition’. If there is visible damage or you suspect there may be damage then please accept the delivery but sign the paperwork as ‘damaged goods’. Please contact us as soon as possible on 01565 633330 to arrange for the itme/s to be collected for return.
When opening your package, please take care and allow for possible movement that may have occurred during transit. Once open, it is important that you retain all internal and external packaging, until you have examined and sure that you are happy with the item/s sent. In the unlikely event that you need to return the artwork to us please use the specially designed packaging for its safe return.
Can I collect my order from the gallery?
Absolutely. If you collect from the gallery there is no delivery charge.
Can you arrange international delivery?
Of course. We are more than happy to deliver pieces of art abroad. International delivery rates vary depending on the size and insurance value of each piece, therefore all international deliveries are priced on a case by case basis. In order to arrange an overseas delivery, please contact us via [email protected] or call us on +44 (0) 1565 633330 so we can discuss your specific requirements. Please note, if there are import duties payable, these must be paid by you the recipient.
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